Shipping policy
Shipping Policy – Fresher Fighter
Last updated: 2 November 2026
At Fresher Fighter, we aim to get your orders packed and delivered as quickly as possible, so you can get back to keeping your training gear fresh.
This shipping policy applies to all orders placed through our website, www.fresherfighter.com.
1. Where We Deliver
We currently offer delivery within the United Kingdom, including England, Scotland, Wales and Northern Ireland.
If you are unsure whether we deliver to your location, please contact us before placing your order.
2. Processing Times
We aim to process and dispatch orders within [1–2 working days] of receiving payment.
Orders placed on weekends or UK bank holidays will normally be processed on the next working day.
During busy periods, promotions or seasonal holidays, dispatch times may occasionally take longer.
3. Delivery Times
Once your order has been dispatched, estimated delivery times are:
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Standard UK Delivery: [2–3 working days]
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Remote areas and offshore locations: Delivery may take longer.
Please note that delivery times are estimates and are not guaranteed. Delays may occasionally occur due to courier services or circumstances outside our control.
4. Delivery Charges
Delivery charges will be clearly displayed at checkout before you complete your purchase.
Any applicable delivery promotions or free delivery offers will also be shown at checkout.
5. Tracking Your Order
Where tracking is available, your tracking details will be provided once your order has been dispatched.
Please allow time for tracking information to become active with the courier.
6. Delayed or Missing Orders
If your order has not arrived within the expected delivery timeframe, please contact us at:
Email: [Your customer service email]
We will do our best to investigate the issue and help resolve it as quickly as possible.
If your parcel is delayed or lost by the courier, we will work with the delivery provider to investigate.
7. Incorrect Delivery Details
Please ensure that your delivery address and contact details are correct before completing your order.
If you notice an error, contact us as soon as possible. We cannot guarantee that changes can be made once an order has been processed or dispatched.
8. Damaged or Incorrect Orders
If your order arrives damaged or you receive an incorrect item, please contact us as soon as possible with your order number and photographs where appropriate.
We will work with you to resolve the issue in accordance with your consumer rights.
9. Contact Us
If you have any questions about shipping or your order, please get in touch.
Fresher Fighter
Website: www.fresherfighter.com
Email: jack@fresherfighter.com
Thank you for shopping with Fresher Fighter!